Independent sector walk-in centres

Here are the NHS brand guidelines for walk-in centres run by the independent sector.

You can print and/or download all of these guidelines by clicking on the PDF link on this page.


NHS walk-in centres are an integral part of our efforts to modernise the NHS and deliver a patient-centred health service.

Whether they are being treated in an NHS-run centre, or in a centre run by the independent sector, patients need to understand that the services they are receiving are NHS services. It is important that patients know that all NHS walk-in centre services, whoever they are managed by, are delivered to the same high standard of care.

The NHS identity has a recognition rate of over 95% among the public and carries high levels of trust and credibility. Using the NHS corporate identity correctly and consistently shows the public and patients that NHS walk-in centres run by the independent sector are part of the NHS family, and that they are providing NHS services in line with NHS values.

Explaining your relationship with the NHS

On stationery, patient information materials and leaflets, you need to give a clear explanation of the relationship between your organisation and the NHS. The recommended line is:

‘X NHS Walk-in Centre is run by [independent sector name].’

You should also include your organisation’s legal details.

Last updated: 04/07/08